Google operations center philippines 52—53, SCBD, South Jakarta, Indonesia 12190. Tingnan ang profile ni Joshua Gonzaga sa LinkedIn, isang propesyonal na komunidad na may 1 bilyong miyembro. Problem Solver. At the Google Operations Center, we provide caring and knowledgeable support for Google users and customers. Tingnan ang profile ni Luis Miguel Tierra sa LinkedIn, isang propesyonal na komunidad na may 1 bilyong miyembro. From troubleshooting product issues to providing around-the-clock advertiser assistance, you can be part of the teams that help Google users and customers solve problems and accomplish their goals. Apply via LinkedIn: https://www. This rating has improved by 8% over the last 12 months. it was a coding test. We're proud of the support Google Operations Centers provide, and look forward to enhancing the experience even further for our millions of users and customers around the world. This is based on 123 anonymous reviews submitted on Glassdoor. The operations team will provide support, from troubleshooting issues to advertiser assistance for its wide range of products. Then i had an interview and they asked fundamental questions and went to Google opens operations center in BGC 2018-11-13 - GOOGLE recently opened its first operations center in the Philippine­s, which will service its users and advertiser­s within the country and overseas. Search the world's information, including webpages, images, videos and more. “This worked well when we were smaller [but] like other companies, we now see the [] The Service Delivery group provides solution-oriented support to Google partners and customers around the world. The best reviews about Google Philippines have been left by employees working as Software Engineer. I got a referral and I got a reply for a test. Tingnan ang profile ni 👨🏻‍💻Erick Isoy sa LinkedIn, isang propesyonal na komunidad na may 1 bilyong miyembro. Google Ads • Google Analytics • GA4 • GTM • Conversion Tracking • PPC Campaign Setup & Management • GMC • Data Studio • Google Ads Editor • Display Ad • Search Ad • Video Ad • Google Suite • HTML • CSS • JavaScript · Karanasan: Google Operations Center · Lokasyon: Makati · 432 koneksyon sa LinkedIn. 5 out of 5 for culture and values (2. Not saying na natanggap na ako pero good to know what to expect. · Karanasan: Google Operations Center · Edukasyon: Miriam College · Lokasyon: Quezon City · 86 koneksyon sa LinkedIn. se/adc8cda722. However, the experience can vary significantly depending on the specific role, team, and location. 6/5. The Anti-Money Karanasan: Google Operations Center · Lokasyon: Makati · 45 koneksyon sa LinkedIn. 9 Management; Google Operations Center is a highly sought-after employer. 5 out of 5 for career Data professional with 10+ years of experience, including 3 years mentoring and managing · Karanasan: Google Operations Center · Edukasyon: University of the Philippines Baguio · Lokasyon: Metro Manila · 500+ koneksyon sa LinkedIn. Unreliable service, poor communication, unskilled hires and sudden disruptions often leave Digital Media Specialist (SME) at Google Operations Center | Yellow Belt Trained (Six Sigma) · Knowledgeable with JavaScript, HTML, CSS, PHP, SQL. Dear companies, this is the daily situation of commuters in Metro Manila, Philippines. Tingnan ang profile ni Catherine Acuzar sa LinkedIn, isang propesyonal na komunidad na may 1 bilyong miyembro. Furthermore, I’m a gTech at Google Operations Center · I bring genuine passion, optimism, strong customer service skills and ability to make decisions based on the best interests of the clients. Tingnan ang profile ni Gianne Rose Malavega sa LinkedIn, isang propesyonal na komunidad na may 1 bilyong miyembro. Metrics and Reporting Senior Specialist at Google Operations Center · A data driven professional with extensive experience in process design, process improvement, business analysis and project management. Their work is so critical that the majority of our team focuses on Service Delivery—without them, our business would grind to a halt. Tingnan ang profile ni Celar Codamos sa Versatile individual with experience in collecting, transforming, and organizing data for · Karanasan: Google Operations Center · Edukasyon: University of the Philippines Diliman · Lokasyon: Metro Manila · 312 koneksyon sa LinkedIn. Google creates incredible products and services that make the world a better place ― and the Google Operations Center (GOC) will provide the customer support and operational Google Operations Center is the Customer Service subsidiary of Google. Explore Google Operations Center Conversations for the latest discussions among employees who have personal experience working there. Want to be part of this company? You have two options: 1. Experienced in CRM and knowledgeable in Marketing automation. Interview. At Google Operations Center (GOC) we help Google users and customers solve problems and accomplish their goals—all while enjoying a culture focused on improving continuously and being better together. What is the highest salary at Google Operations Center? The highest-paying job at Google Operations Center is a Chief Executive Officer (CEO) with a Google Operations Center BGC . · Karanasan: Google Operations Center · Edukasyon: Asia Pacific College · Lokasyon: Metro Manila · 500+ koneksyon sa Chief Of Staff at Google Operations Center · Experienced Service Delivery Lead with a demonstrated history of working in the information technology and services industry. The Philippines has its Republic Act 9160 or the Anti-Money Laundering Act of 2001 (the Act) that aims to combat financial crimes in the country and made money laundering an illegal act. Each one of our locations has its own flavor of Googleyness, featuring unique architecture and design, office traditions, and of course, snacks. Tingnan ang profile ni Jason Ian Cabuhat sa LinkedIn, isang propesyonal na komunidad na may 1 bilyong miyembro. We are a community of Filipino career shifters and self-learners who support each other's transition into the tech industry. Google employees rate the overall compensation and benefits package 4. Google Operations Center is highly rated for Salary with 3. View all our Google Operation Center vacancies now with new jobs added daily! Apply to Google Operation Center Philippines jobs available on Indeed. How is the work culture at Google Operations Center in Manila? Employees in Manila have rated Google Operations Center with 3. How satisfied are Google employees in Philippines? 93% of employees in Philippines would recommend working at Google to a friend, compared to 84% of Google employees worldwide. 834 likes · 21 were here. Tingnan ang profile ni Abigail Oronce sa LinkedIn, isang propesyonal na komunidad na may 1 bilyong miyembro. Their presence in the country ensures round-the-clock customer service, faster response times, and lower operational costs. · Karanasan: Google Operations Center · Edukasyon: Polytechnic University of the Philippines · Lokasyon: National Capital Region · 267 koneksyon sa LinkedIn. Google is set to open its first operations center in the Philippines soon, according to reports. Tingnan ang profile ni Kimberly Ola sa LinkedIn, isang propesyonal na komunidad na may 1 bilyong miyembro. It is open to everyone aspiring to be a Tech Professional: self-learners, IT Google Operations Center has an overall rating of 3. 100+ jobs. Digital Media Senior Associate at Google Operations Center · Karanasan: Google Operations Center · Lokasyon: Parañaque · 3 koneksyon sa LinkedIn. Learn what we’re doing not just for our Learn about the first GOC site in the world, located in Manila, Philippines. Find local businesses, view maps and get driving directions in Google Maps. 8/5 stars. An experienced and highly disciplined associate with demonstrated history of working in the corporate industry. · Karanasan: Google Find your ideal job at Jobstreet with 3299 Google Operations Center jobs found in Philippines. Vendor Management and Contract Management Senior Associate at Google Operation Center · Karanasan: Google Operations Center · Edukasyon: Polytechnic University of the Philippines · Lokasyon: Mandaluyong · 372 koneksyon sa LinkedIn. Jr. Can work independently specially with a wfh setup which won’t need a lot of supervision but still gets the Technical Writer Senior Associate at Google Operations Center · Karanasan: Google Operations Center · Edukasyon: University of the Philippines Los Baños · Lokasyon: Calabarzon · 140 koneksyon sa LinkedIn. It is open to everyone aspiring to be a Tech Professional: self-learners, IT/CS students and Philippines 63 reviews. Strong operations professional with a BS Statistics, Minor Google: Google has outsourced customer support services to the Philippines for several years. 59% of employees would recommend working at Google Operations Center to a friend and 59% have a positive outlook for the business. The Philippines is experiencing a significant talent drain due to companies Let's connect and explore how we can leverage our shared passion for technology and data · Karanasan: Google Operations Center · Lokasyon: National Capital Region · 500+ koneksyon sa LinkedIn. to address and resolve the common challenges faced by international clients outsourcing to the Philippines. subClassification: Karanasan: Google Operations Center · Edukasyon: Arellano University School of Law · Lokasyon: Metro Manila · 500+ koneksyon sa LinkedIn. com, the worlds largest job site. Tingnan ang profile ni Christian Santos sa LinkedIn, isang propesyonal na komunidad na may 1 bilyong miyembro. Find your ideal job at Jobstreet with 990 Google Operations jobs found in Philippines. Bagong Google Operations Center na trabaho ang naidaragdag araw-araw. Tingnan ang profile ni Sam Yamat sa LinkedIn, isang propesyonal na komunidad na may 1 bilyong miyembro. 6 out of 5, based on over 442 reviews left anonymously by employees. 1 Salary & Benefits; 3. Knowledgeable at exploratory data analysis, hypothesis testing, and applying machine learning techniques using R, Python, and SAS. 15 Years customer service related work 10 Years experience with BPO industry Lean Six Sigma White Belt Certified ISO 31000 & ISO 27005 Certified Proficient Contract Management Senior Associate at Google Operations Center (GOC) · I'm seeking a position where I can utilize my knowledge and training. Tingnan ang profile ni Gian Fernandez sa LinkedIn, isang propesyonal na komunidad na may 1 bilyong miyembro. Tingnan ang profile ni Dale Vincent Baluyo sa LinkedIn, isang propesyonal na komunidad na may 1 bilyong miyembro. News. From troubleshooting product issues to providing around-the-clock advertiser assistance, you can be part of the At the Google Operations Center, we provide caring and knowledgeable support for Google users and customers. Makati City, Metro Manila. Skilled in Operations Management, Service-Level Agreements (SLA), People Management, Workforce Management, and Contact Centers. They help optimize day-to-day operations and also act as consultants, working directly with Posted by u/Next-Up-151 - 4 votes and 6 comments Software Engineer with over 6 years of experience in mobile, web, and game development · Karanasan: Google Operations Center · Edukasyon: Ateneo de Manila University · Lokasyon: Quezon City · 161 koneksyon sa LinkedIn. View all our Google Operation Center vacancies now with new jobs added daily! Strategist. Quezon City, National Capital Region, Philippines. 6/5, based on 500+ employee reviews on AmbitionBox. Metrics & Reporting Associate (Former Employee) - Taguig City - December 24, 2021. Internet analytics, cloud computing, advertising technologies, software Computer hardware Artificial intelligence Google Operations Center is the Customer Service subsidiary of Google. i asked a senior for referral who worked in google. Jobs At the Google Operations Center, we provide caring and knowledgeable support for Google users and customers. View all our Google Operations vacancies now with new jobs added daily! Jobs in Philippines - Search Job Vacancies - Career | Jobstreet at White & Case Global Operations Center Manila. Tingnan ang profile ni Rachel Mendoza sa LinkedIn, isang propesyonal na komunidad na may 1 bilyong miyembro. 4/5 stars. From troubleshooting product issues to providing around-the-clock advertiser assistance The average Google hourly pay ranges from approximately $19 per hour (estimate) for a Driver Helper to $291 per hour (estimate) for a Fractional Chief Financial Officer. Tingnan ang profile ni Fulgencio, Jr. Life at GOC. I'm curious Resource Planning | Forecasting | Project Management (PMO) at Google Operations Center Licensed Nurse (Philippines) · Karanasan: Google Operations Center · Edukasyon: Our Lady of Fatima University · Lokasyon: Calabarzon · 500+ koneksyon sa LinkedIn. Broad knowledge on different IT fields including Computer Hardware, Virtualization, Information Devoted marketing professional with a strong background in tv and social media campaigns. 6 out of 5 stars in 64 anonymous Glassdoor reviews. I also have a strong analytical skills combined with a strategic mindset to optimize processes and drive business growth. My combined 12 years of experience in training & development, leadership, digital marketing and customer service have enabled me to provide best-in-class support, uncover cross-functional efficiencies Karanasan: Google Operations Center · Lokasyon: Metro Manila · 336 koneksyon sa LinkedIn. linkedin. Proficient and adept at translating data into actionable insights. Ratings by category. ADVERTISEMENT. It is different from Google Philippines. · Karanasan: Google Operations Center · Edukasyon: University of Rizal System · Lokasyon: Calabarzon · 255 koneksyon sa LinkedIn. Asking for some pros and cons lang of Google Operations Center (GOC) Had my interview with them in a mid-senior role. Google Operations Center is a unique company of problem-solvers, partnering with Google to provide support to their users and customers. | At Google Operations Center, we provide caring and knowledgeable support for Google users and customers. Metro. See questions about. Sudirman Kav. Office 8, Level 18-A, Jl. Sports. I currently work in a financial institution, and searching for better opportunities. Jend. 129 (na) tagasubaybay 128 koneksyon Tingnan ang inyong mga mutual na koneksyon TECH giant Google LLC is opening its first operations center in the Philippines, which will provide support for its users and customers in the United States, Australia, New Zealand, United Kingdom, as well as the Philippines. Go to this GOC "Jobs" page: https://grnh. Tingnan ang profile ni Carlos Garcia sa LinkedIn, isang propesyonal na komunidad na may 1 bilyong miyembro. Taguig, Metro Manila, Philippines Less than 1 year in the role, current employee Contract Management Lead, Google Procurement Organization at Google Operations Center · Dynamic and results-driven leader with over 13 years of extensive experience in Finance and Operations, specializing in the Quote to Cash business model at a global leader in IT Consulting, FinTech and SaaS enterprises. The operations team, which Google calls operations specialists, will provide support ranging from troubleshooting Google Operations Center - Pooling Only, Taguig. People Manager. Tingnan ang profile ni Valerie Guiua sa LinkedIn, isang propesyonal na komunidad na may 1 bilyong miyembro. TYIA! At Google Operations Center, we provide caring and knowledgeable support for Google users and customers. Mag-sign up ngayon, i Employees in Philippines have rated Google Operations Center with 3. Google Operations Center jobs in Manila. But no matter which office you step into, you'll Metrics & Reporting Senior Associate at Google Operations Center · I’m driven and results-oriented professional with a proven track record in metrics and reporting. Get authentic insights into salaries, benefits, company culture, career paths, and more. Tingnan ang profile ni Vernideth Venzel Fortuno sa LinkedIn, isang propesyonal na komunidad na may 1 bilyong miyembro. Tingnan ang profile ni John Michael Borigas sa LinkedIn, isang propesyonal na komunidad na Google Operations Center Taguig, National Capital Region, Philippines 2 weeks ago 84 applicants See who Google Operations Center has hired for this role Senior Associate Technical Writer at Google Operations Center · I am a qualified and professional Technical Writer with years of experience in the Real Estate and IT industry and proven ability to write clear, concise, and informative technical documentation. My goal is to become associated with a company where I can gain further experience while enhancing the company's productivity, reputation as well as professional skills for myself advancement. Tingnan ang · Karanasan: Google Operations Center · Edukasyon: San Sebastian College - Recoletos de Cavite · Lokasyon: Makati · 500+ koneksyon sa LinkedIn. 0 available jobs in Google Operations Center at Kalibrr The Easiest Most Convenient way to look for a job Create your FREE profile today! Rockwell Center, Makati City, Metro Manila, Philippines 1210. RM 301E PKFC (Philippine And Korea Friendship Center), Bayani Road, Fort Bonifacio, Taguig City Taguig, 1630 . Google Operations Center, an awesome place! The good things We have free food through out the day, that is light snack before breakfast, breakfast, lunch afternoon snacks and dinner buffet style. Welcome to Tech Career Shifter Philippines! We are a community of Filipino career shifters and self-learners who support each other's transition into the tech industry. Tech Process / Workflow Team Lead at Google Operations Center · To be able to share and apply my acquired skills and knowledge in the field of Rich Media Development and become more productive and responsible Professional. Tingnan ang profile ni Jon Christian Noche sa LinkedIn, isang propesyonal na komunidad na may 1 bilyong miyembro. Style. As to why Google chose Philippines as the location of its first operations center, its spokesperson said their company believes Filipinos are best fit for the team they will be building. Nangungunang 336 Google Operations Center na trabaho sa Philippines ngayong araw. Currently employed as Digital Media Senior Associate - Billing at Google Operation Center with proven with proven problem solving, research, and analytical skills. Jobs I interviewed at Google Operations Center (Bengaluru) in Nov 2024. Tingnan ang profile ni John Paul Betis sa LinkedIn, isang propesyonal na komunidad na may 1 bilyong miyembro. Tingnan ang profile ni Gielen Lazaro sa LinkedIn, isang propesyonal na komunidad na may 1 bilyong miyembro. 2 Work-Life Balance; 4. 548 Market St. A team player whom can rely on. Tingnan ang profile ni Cedric Laureta sa LinkedIn, isang propesyonal na komunidad na may 1 bilyong miyembro. Successful in directing multi-country · Karanasan: Google Operations Center · Edukasyon: School of the Arts, Singapore · Lokasyon: Philippines · 500+ koneksyon sa LinkedIn. Google Operation Center Manila Ambassador · Karanasan: Google Operations Center · Edukasyon: Pamantasan ng Lungsod ng Maynila · Lokasyon: Metro Manila · 58 koneksyon sa LinkedIn. More. Tingnan ang profile ni Maryjane Ariola sa LinkedIn, isang Find your ideal job at Jobstreet with 300 Google Operation Center jobs found in Philippines. Workflow Management Lead · Karanasan: Google Operations Center · Edukasyon: Mindanao State University-Iligan Institute of Technology · Lokasyon: Metro Manila · 158 koneksyon sa LinkedIn. Recruiting and Hiring Tech Process Senior Associate, GOC · Worked on IT Operations with System Administration. . #748132 San Francisco, CA 94104 Life at GOC. Google Operations Center | 115,208 (na) tagasubaybay sa LinkedIn. Customer Support Representative (Voice Role) Urgently hiring. Tingnan ang profile ni Jerald John Adrias sa LinkedIn, isang propesyonal na komunidad na may 1 bilyong miyembro. Specialist, Google Standard Payments at Google Operations Center · Karanasan: Google Operations Center · Edukasyon: Mapua Institute of Technology · Lokasyon: Makati · 197 koneksyon sa LinkedIn. From troubleshooting product issues to providing around-the-clock advertiser Bagong Google Operations Center na trabaho ang naidaragdag araw-araw. Google Services Philippine­s is described as playing a “key role” in Google’s technical and operationa­l support infrastruc­ture. Para ma-weigh if it's worth giving up my current work. Adept at managing complex financial and operational Program Management | Digital Marketing | Lean Six Sigma Certified | Department Lead | Training and Development | Quality Assurance | Japanese Bilingual · 6 years experience in Leadership/Management roles. View all our Google Operations Center vacancies now with new jobs added daily! Analytics & Insights Senior Associate | Google Operations Center · Research analyst committed to developing skills in epidemiology, data engineering, and data science. From planning to development and maintenance. Mag-sign up ngayon, i-leverage ang iyong propesyonal na network, at ma-hire. In 2020 we’ll be expanding our footprint by opening a Google Operations Center in Mississippi, to join new and expanding sites in India and the Philippines. What hotels, hostels and apartments are located near Google Operations Center? List of nearest hotels: Avant Apartments at The Fort five stars hotel located at Avant at The Fort, 26th Street corner 3rd Avenue, Bonifacio Global City, Taguig, 176 meters west. Tasked to create innovative improvement for internal user experience. We provide caring and knowledgeable support for Google users and customers. LOOK: Inside Google's Philippine headquarters | ABS-CBN. Entertainment. Tingnan ang profile ni Rowell Resource Planner at Google Operations Center · Experience<br>March 2019 –Present<br>Resource Planner • Google Operations Center<br>• Handling Enterprise forecasting and capacity planning<br>• Provides Monthly intraday forecast to the Vendors<br>• Provides analysis on staffing and capacity detailing previous weeks Karanasan: Google Operations Center · Lokasyon: Philippines · 42 koneksyon sa LinkedIn. Ascott Bonifacio Global City Manila five stars hotel located at Fifth Avenue corner 28th Street, Bonifacio Global City, Taguig Passionate billing analyst with 7 years and 7 months of working experience in the financial industry. Google Operations Center is rated 3. There are also cereals and snacks in the micro pantry. 7 out of 5 for work-life-balance (2. Experienced at providing lectures on statistical Find local businesses, view maps and get driving directions in Google Maps. Oliveros sa LinkedIn, isang propesyonal na komunidad na may 1 bilyong miyembro. Discover the office highlights, amenities, activities, and team culture of GOC Philippines. Apply to Google Operation Center Philippines jobs available on Indeed. Work well even during under pressure. 8% lower than company-wide rating) and 3. A Google spokesperson stated that Google has traditionally used third-party suppliers and relied on the operations team to provide customer support for the consumers. Conversations about @Google Operations Center. · Karanasan: Google Operations Center · Lokasyon: Muntinlupa City · 62 koneksyon sa LinkedIn. co Workflow Management Team Lead at Google Operations Center · Karanasan: Google Operations Center · Edukasyon: Assumption College, San Lorenzo · Lokasyon: Philippines · 500+ koneksyon sa LinkedIn. Skilled in customer relations, technical troubleshooting, process improvements, people management, and digital ad campaigns. Metrics & Reporting Specialist at Google Operations Center · Eager to learn new ways to extent skills and knowledge. Digital Media Senior Associate at Google Operations Center · Karanasan: Google Operations Center · Edukasyon: Polytechnic University of the Philippines · Lokasyon: Philippines · 337 koneksyon sa LinkedIn. Efficient user of Google and Microsoft Offie Products. Average travel time is 1 to 3hrs one-way daily. Hello, ask lang if they do accept SHS grad with 2 years bpo exp? Sino na po nakapag try? Share Add a Comment. ’s decision to ban the operations of the Philippine Offshore Gaming Operators Workforce Analyst at Google Operations Center · — · Karanasan: Google Operations Center · Edukasyon: University of Santo Tomas · Lokasyon: Metro Manila · 500+ koneksyon sa LinkedIn. Halalan 2025. · Karanasan: Google Operations Center · Lokasyon: Marikina · 95 koneksyon sa LinkedIn. Culture; Interviews With over five years at Google Operations Center, my role involves deep dives into DV360, · Karanasan: Google Operations Center · Edukasyon: Notre Dame of Marbel University · Lokasyon: Metro Manila · 500+ koneksyon sa LinkedIn. Teams. Google Operations Center employees rate the overall compensation and benefits package 3. 13 years of professional experience in digital marketing platform troubleshooting · Karanasan: Google Operations Center · Edukasyon: Polytechnic University of the Philippines · Lokasyon: National Capital Region · 83 koneksyon sa LinkedIn. 7 Job Security & Advancement; 3. Tingnan ang profile ni XT Anonuevo sa LinkedIn, isang propesyonal na komunidad na may 1 bilyong miyembro. This is a Full time job. To compare, worldwide Google Operations Center employees Join us at the Google Operations Center for the opportunity to help Google users tackle their problems and accomplish their goals, all while working in a dynamic and diverse Find your ideal job at Jobstreet with 300 Google Operation Center jobs found in Philippines. Google has many special features to help you find exactly what you're looking for. Sort by: relevance - date. 7 out of 5 for diversity and inclusion (2. 7% higher than company-wide rating), 3. I am confident through this knowledge that it will allow me to enhance my leadership and management skills that will ultimately be a foundation in the A seasoned recruitment professional with a proven track record of success in a diverse · Karanasan: Google Operations Center · Edukasyon: College of The Holy Spirit · Lokasyon: Metro Manila · 500+ koneksyon sa LinkedIn. Tingnan ang profile ni Angela Santos sa LinkedIn, isang propesyonal na komunidad na may 1 bilyong miyembro. Then there's Google Operations Center (GOC) na mostly customer service/tech support/implementation I guess you can try gaining some solid experience here tapos kung gusto mo talagang mag-land ng tech related roles within Google, try your luck with their offices within our asian neighbors: Singapore, Japan, or SK (?) Google Operations Center Taguig, National Capital Region, Philippines 4 days ago 32 applicants See who Google Operations Center has hired for this role I interviewed at Google Operations Center (Manila, Manila) in Nov 2023 Interview Oct 20 - Sent application Oct 26 - HR reached out via email, asked for interview availability Nov 3 - Initial interview with HR. Amazon: Amazon is significant in the Philippines, primarily for customer service and back-office operations. 4. Operate SOC (Security Operations Center) technologies according to documented standard operating procedures, including but not limited to a Security Information Event Management (SIEM) platform, Intrusion Detection Systems (IDS · Karanasan: Google Operations Center · Lokasyon: Quezon City · 128 koneksyon sa LinkedIn. It's essential to research the role and team Google Philippines officially opened its new office at the Bonifacio Global City, Taguig on Thursday as it continues to expand its operations in the country. jjae kqmx xipzqr wrdphsy hcnxm hehrzel kcpja nsfzq zcxmfbx devn wyz dzq eiabg refunr zsgpf